Coming Soon! Download the following support tools:

  • BeneFIT Design™ Copay/Coinsurance Cost Impact Model for Diabetes. Assess the influence of various copay/coinsurance scenarios on adherence rates to diabetes medications and total medical costs.
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Now Available!

  • Internal Benchmarking Tool. Benchmark your health management initiatives. Use the Healthcare Continuum Benchmarking Map.
  • Value of Benchmarking

Case Studies

Learn how others are improving health and reducing the costs of healthcare with value-based health management programs.

» The BRiDGE Project » City of Asheville » Diabetes Ten City Challenge » Pitney Bowes
Improve Employee Health Benefits
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Make Benefit Design Work for You

Benchmarking is:

  • The process of improving performance by continuously identifying, understanding, and adapting outstanding practices and processes found inside and outside the organization.1
  • A catalyst for implementing innovative practices that improve the total value of health management initiatives within the organization.
  • More than setting standards and making comparisons. It helps to align employee health and productivity with the business goals of the organization.

Important Reasons to Benchmark

  1. Accelerate and manage change.
  2. Overcome complacency and create a sense of time urgency.
  3. Establish cross-functional goals (eg, benefits, health promotion, disability, employee assistance program).
  4. Look "outside of the box" by studying best practice organizations.
  5. Make informed decisions.

At a minimum, your efforts should establish 3 benchmarking categories:

  1. Internal: Set standards (goals and objectives). Manage variation. Track progress.
  2. External: Evaluate employers within your industry. Establish a context for comparison.
  3. Best practice: Identify the “best in class.” Establish goals for internal improvement.

Reference:

  1. APQC. White paper for senior management based on the internationally acclaimed study organizing and managing benchmarking. Benchmarking: leveraging best-practice strategies. 1994-2006. www.apqc.org/portal/apqc/ksn?paf_gear_id=contentgearhome
    &paf_dm=full&pageselect=include&docid=112421. Accessed August 21, 2007.